Frequently asked questions

Everything you need to know about Pigmenta — and a few small things you don't.

About a minute. Pick photos, choose a size, pick a parcel locker, pay. No account needed.

Yes — no minimum. Free shipping kicks in at €25.

300 dpi color-managed on a DNP DS620A. Calibrated for Estonian light, so prints look the way you remember the moment.

Yes — as long as the file is at least 1200 px wide. We recommend scanning originals at 600 dpi.

Glossy gives more contrast and richer colors. Matte is softer and works well next to other prints — no glare.

Classic 6 mm white edge around the photo — free. Great for framing or small candids. "Note area" leaves room below for a date or caption.

Yes — 10×10 cm is built for it. Upload, we crop from center.

Order before 15:00 and your prints land in the locker within 2 days. Tartu, Tallinn, Pärnu next day; rest of Estonia +1 day.

Omniva, Smartpost (Itella), and DPD Pickup. Over 600 locations across Estonia.

We send an SMS with your locker code the moment your parcel is locked in.

Estonian bank links (SEB, Swedbank, LHV, Coop), Apple Pay, Google Pay, card.

Sure. Add your VAT number at checkout and we'll send an e-invoice.