Frequently asked questions
Everything you need to know about Pigmenta — and a few small things you don't.
Ordering
About a minute. Pick photos, choose a size, pick a parcel locker, pay. No account needed.
Yes — no minimum. Free shipping kicks in at €25.
300 dpi color-managed on a DNP DS820. Calibrated for Estonian light, so prints look the way you remember the moment.
Yes — as long as the file is at least 1200 px wide. We recommend scanning originals at 600 dpi.
Sizes & finishing
Glossy gives more contrast and richer colors. Matte is softer and works well next to other prints — no glare.
Classic 6 mm white edge around the photo — free. Great for framing or small candids. Standard sizes take either no border or the 6 mm one; the Polaroid look is a size of its own with the frame built in.
Yes — 10×10 cm is built for it. Upload, we crop from center.
Delivery
Order before 15:00 and your prints land in the locker within 2 working days. Tartu, Tallinn, Pärnu next day; rest of Estonia +1 day.
Omniva, Smartpost (Itella), and DPD Pickup. Over 1,200 pickup points across Estonia.
The carrier sends the pickup code straight to your phone as soon as the parcel is in the locker.
Payment & invoicing
Estonian bank links (SEB, Swedbank, LHV, Coop), Apple Pay, Google Pay, card.
Sure. Add your VAT number at checkout and we'll send an e-invoice.